General Participation Terms for Workshops and Seminars

1. Provider and scope

These terms apply to workshops, seminars and comparable events offered by Oleg Fallmann, trading as “EnergoInformatics”, Danziger Str. 9, 66121 Saarbrücken, Germany, info@energoinformatics.com. Individually agreed terms take precedence. Purchases from external bookshops are governed by the shop’s own terms.

2. Nature of the events

The events are intended for self-experience, relaxation and personal development. They are not medical, psychotherapeutic or healing advice, diagnosis or treatment and do not replace such services. No specific health, financial or personal outcome is promised. Exercises are voluntary and undertaken on the participant’s own responsibility; participants may pause or omit an exercise at any time.

3. Booking and conclusion of contract

Event descriptions are not binding offers. The booking dialog displays the event, date, price and any deposit. For paid events, the contract is concluded when payment or the deposit has been completed successfully and the booking is confirmed. For free events, the contract is concluded upon booking confirmation. A preliminary automated message only confirms receipt of booking data.

Booking information must be complete and accurate. Anyone booking for another person must be authorised and must pass these terms to that participant.

4. Prices and payment

The price shown for the specific event applies. Where the German small-business VAT rule is used, VAT is not shown separately. If a deposit is offered, the place is firmly reserved after receipt of the deposit. The balance is due on the date stated in the confirmation and, unless stated otherwise, no later than three calendar days before the event. Payments are processed by Stripe.

5. Participation and conduct

Participants must follow safety instructions, treat others respectfully and avoid disruption. Participation while materially impaired by alcohol or intoxicants is not permitted. Minors may participate only with prior approval and consent of their legal representative unless the event is expressly intended for minors.

6. Reasonable changes

Reasonable changes to schedule, room, start time, trainer or individual content are permitted if the overall character remains unchanged. In the event of a material change, the participant may withdraw without charge.

7. Cancellation or postponement by the organiser

EnergoInformatics may cancel or postpone for good cause, including illness, venue failure, insufficient enrolment or force majeure. Fees paid are refunded in full if cancelled. If postponed, participants may attend the replacement date or request a refund. Travel and accommodation costs are reimbursed only where required by law.

8. Cancellation by participants

Cancellation may be declared through the electronic cancellation function at cancellation.html or in text form, in particular by email to info@energoinformatics.com. The time of receipt is decisive.

While the uniform 14-day withdrawal period under section 9 is still running, a declaration labelled as a “cancellation” is also treated free of charge. The cancellation charges below apply only after that period has expired.

For paid events the following cancellation charges apply:

• 14 or more calendar days before the event: free of charge;
• 13–7 calendar days: 50% of the total price;
• 6–2 calendar days: 75%;
• from 1 calendar day before the event, on the event date or in case of no-show: 100%.

Saved expenses and successful resale of the place are taken into account. The participant may prove that no loss or a substantially lower loss occurred; EnergoInformatics may prove a higher actual loss.

Any deposit is credited against the cancellation charge. Excess payments are refunded; any remaining difference remains payable. A suitable substitute participant may be named free of charge before the event if the participation requirements are met. Rebooking may be offered subject to availability and individual agreement; there is no entitlement.

No cancellation fee is charged for free events. Illness, travel problems and other personal impediments generally remain the participant’s risk; goodwill arrangements remain possible without creating a precedent.

9. Uniform 14-day withdrawal right for online bookings

To keep booking simple and consistent, EnergoInformatics contractually grants a 14-day right of withdrawal from conclusion of the contract for every event booking completed through the website. This contractual right applies irrespective of whether a statutory withdrawal right also exists for the particular event or a statutory exception could apply. Statutory withdrawal rights remain unaffected.

No reason is required. Withdrawal may in particular be declared through the permanently accessible “Withdraw from contract” function. Under this contractual withdrawal right, event fees already received are refunded in full. Details are set out on the withdrawal page.

10. Exclusion

Serious or repeated breaches of safety instructions, respectful conduct or orderly operation may lead to exclusion after a warning. Statutory rights remain unaffected.

11. Materials and recordings

Materials are for personal use only. Copying, distribution, publication or commercial use requires prior permission. Photos, audio or video recordings require prior consent of EnergoInformatics and all identifiable persons.

12. Confidentiality

Personal contributions of other participants should be treated confidentially. The organiser can request this but cannot guarantee the conduct of other participants.

13. Liability

Liability is unlimited for intent, gross negligence, injury to life, body or health and mandatory statutory liability. For slight negligence in breach of essential contractual duties, liability is limited to foreseeable damage typical of the contract. Otherwise liability for slight negligence is excluded.

14. Privacy

See the privacy notice.

15. Consumer dispute resolution

EnergoInformatics is neither obliged nor willing to participate in consumer arbitration proceedings.

16. Law, language and validity

German law applies, without depriving consumers of mandatory protection in their country of residence. German is the contract language. Translations are provided for convenience; the German version prevails. If a clause is invalid, statutory law applies.

Version

15 August 2026 · Version 2026-08-15-v2